Jessica
Smith TV

Fitness Made fun!

Contact

We love hearing from you! Please fill out the form below and we’ll get in touch with you shortly.
CUSTOMER SERVICE INQUIRIES 
If you are a customer in need of assistance, please note the following:
FOR HELP WITH AMAZON DVD ORDERS: If you are in need of assistance with an order for our products placed on Amazon.com, please contact our Amazon support team directly here.
FOR HELP WITH A DIGITAL DOWNLOAD PURCHASE: Please email our tech support team directly at support@platformpurple.com (you may also access our support team “live chat” option anytime for instant help during business hours) for assistance with your purchase.
 
Please note that email servers like aol, hotmail and yahoo accounts often block our email address as spam, so if you are a customer in need of assistance, please use the above contacts to ensure we can respond to your emails promptly.
 We appreciate your business and look forward to assisting you as soon as possible.
FOR ALL OTHER INQUIRIES 
Please note that due to liability issues, I am not able to respond to personal health or fitness questions, or requests for customized workout plans, instruction or advice (please check out our Q and A videos here — we may have already answered your question). While I can’t personally respond to every email I receive, I do read them all and love hearing from you. I appreciate your understanding that I cannot reply to requests for personal advice, workouts or instruction.